Buying a used embroidery machine

Stitch count and history

Most commercial machines record a total stitch count. Ask for a photo of it. A high count isn't automatically bad if the machine was serviced, but it tells you what questions to ask.

• Ask for the total stitch count and the service history.
• Ask when the hooks, needle bars and rotary hook timing were last checked.
• Find out whether the machine was used for caps, flats, or both.

Run a test sew-out

The fastest honest check is a test sew-out with a design that includes satin columns, fill and small lettering.

• Satin columns should be clean and even, without loops or bird-nesting.
• Small text should be readable, which tests tension and timing.
• Run every needle and every head on a multi-head machine.
• Check thread break sensors stop the machine when a thread breaks.

Frames, caps and accessories

• Ask which hoops and frames are included, and in what sizes.
• If you'll sew caps, check the cap frame and driver are included and work.
• Magnetic frames, hooping stations and thread stands add real value: list them.
• Check the frame travel moves smoothly across the full sewing field.

Software and file compatibility

Make sure the machine reads the file format you use, and ask whether any digitizing software licence transfers with the sale. Some licences can't be transferred.

Before you pay for any used machine

• See it run under load, not just power on. Ask the seller for a video of a real job if you can't visit.
• Ask for age, hours or print/stitch count, and any service records or receipts for replaced parts.
• Confirm parts and service are still available for that model.
• Check the power it needs (voltage, phase, amps) against what your shop has, and price any electrical work.
• Plan rigging, crating and freight before you buy. Heavy machines may need a forklift or liftgate at both ends.
• Pay through escrow so the money is only released after you've inspected the machine.